Business Guide | XanGo United Kingdom

Contact Information
Ordering Information
Commission Payment
Distributorship Renewal
New Distributor Sign-up
City Meetings

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Contact Information

Phone Numbers:

Phone: 0800.0324494
Fax: 0800.0326078
Call Center Hours: 5:00 a.m. - 3:00 p.m. MST

E-mail:

Click here to e-mail Orders
Click here to e-mail Customer Service

Website:

www.xango.co.uk

Online Ordering:

http://www.myxango.co.uk

Corporate Addresses:

Mail: P.O. Box 900
Lehi, Utah 84043

Headquarters: 2889 Ashton Blvd,
Lehi, Utah 84043

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Place an order

Pricing:

Pricing: £80,25 total (VAT, shipping & handling included)
£20,55 total for kit and enrollment (VAT, shipping & handling included)
Payment taken in GBP

Payment Methods: Credit Card (Visa, MasterCard, & American Express) and Bank Transfers

Bank Transfer Information:

Bank of America, N.A.
London Branch
P.O. Box 407
5 Canada Square
London E14 5AQ
IBAN: GB07BOFA16505069081017
BIC: BOFAGB22
Sort Code: 16-50-50
Account Number: 69081017
Reference Number: Customer number/order number must be on the transfer

When selecting a bank transfer as your payment option:

The Customer Reference/Order Number must be on the bank transfer
Distributors should be aware that bank transfers will delay ADP shipments
Monitor the approval and release of funds each month with your bank

Average Delivery Time: 5-10 Business days

Delivery protocol:

Departure.
First attempt for delivery.
If no one is home at the time of delivery, a post card will be left detailing the shipment number and contact details for the depot, and the date of the next delivery attempt (normally the next working day).
If the second delivery attempt fails, Parcel Force will deliver the product to the local Post Office for the customer to collect. They will leave the distributor a card detailing where the item has been taken.
If the local Post Office does not have the capacity for parcels, Parcel Force will return the item to the Depot and leave the distributor a post card with the contact details so that they can call and arrange a convenient delivery date.
If the package is not retrieved within 21 days; the parcel will be returned as undeliverable.
The cut off time for processing orders to ship the same day is 2:00 p.m. GMT. Please ensure that your address and contact details are precise.

Additional Carrier link and tracking information:

Parcel Force Website: http://www.parcelforce.com/portal/pw
Customer Service: +44 08708 501150 / +44 191 512 7003

Returns:

Call Customer Service at 08-000-324-494 to confirm and authorize any return. Customer Service will provide an RMA# and help you through the process. The order will be refunded 90% if it was refused and 100% if it was damaged or could not be delivered because of the address.

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Commission Payment Information:

Option 1 (Best)

Direct Deposit Fax customer service at 0800.0326078 your authorization (signature) accompanied by your bank account and routing numbers and information. Customer Service cannot take this information over the phone.

Option 2

USD Cheque(cheques are subject to additional banking and processing fees)
PowerStart is mailed each Friday (for previous week's commissions)
Unilevel mailed on the 20th of each month for the previous months' commission

The following draft or direct deposit fees may be deducted from your commission payments:

Direct Deposit – £1.10
US Cheque– £2.00

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Distributorship Renewal:

The way to renew your distributorship for one more year is by paying the £14.10 GBP Annual Renewal & Materials Fee. This fee covers the cost of all communications, updates and mailings for the upcoming year. It also allows you to continue buying product at the wholesale price and to continue participating in the XanGo compensation plan.

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New Distributor Sign-up Information:

Choose one of three ways to sponsor a new XanGo distributor:

1. Online

Go to http://www.myxango.co.uk
Enter your Distributor ID and Password
Select “New Sign-up”
Select the region where your new distributor is located
Complete the online distributor application

2. Phone

With your new distributor present, call Customer Service at 08.000.342.494
Follow instructions from Customer Service agent

3. Fax

Fill out a distributor application and fax to customer service. If you don’t have an application, you can download the form by following these instructions: